FAQ

❓ Frequently Asked Questions (FAQ)

1. How can I place an order?

Simply browse our products, select your desired item, choose the variant (if any), and click “Add to Cart.” Proceed to checkout and fill in your details.

2. What payment methods do you accept?

We accept Cash on Delivery (COD), Bank Transfer, and Debit/Credit Card payments (if available).

3. How long does delivery take?

Delivery usually takes 3 to 7 working days within Pakistan, depending on your location and product availability.

4. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via SMS or email.

5. What is your return or exchange policy?

You can request a return or exchange within 7 days of receiving your order, provided the product is unused and in original packaging.

6. What if I receive a damaged or wrong item?

Please contact our customer support immediately with your order number and photos of the item. We’ll resolve the issue as soon as possible.

7. How can I contact customer care?

You can reach us via:
📧 support@aleescart.com
📱 WhatsApp: +92-3119264357