Return & Refund Policy

🔁 Return & Refund Policy

At Alees Collection, we aim to ensure 100% customer satisfaction.

Returns:

You may return items within 7 days of delivery if:

  • The product is damaged, defective, or incorrect.

  • The product is unused and in its original condition and packaging.

Refunds:

Once we receive and inspect the returned item, your refund will be processed within 5–7 working days via your original payment method or bank transfer.
Note: Shipping charges are non-refundable.

Non-Returnable Items:

  • Sale or discounted products

  • Used or damaged items (by the customer)

  • Beauty, personal, or hygiene products